Sim is a leading supplier of film/TV studio, production equipment, as well as workflow/dailies and post-production services. We’re proud to have supported features such as “Deadpool,” the Oscar-winning documentary, “OJ: Made in America,” the hit shows, “Game of Thrones,” “Mr. Robot,” “Stranger Things” and “Handmaid’s Tale”.
Our divisions are located throughout North America and provide a range of services, including Studio rentals (Vancouver), Lighting & Grip rentals (Vancouver, Toronto), Camera rentals (Vancouver, Toronto, Hollywood, Atlanta) and Post services (Vancouver, Toronto, Hollywood, New York, Atlanta). Our Hollywood office provides the industry’s only camera-through-post services venue.
For more information, visit siminternational.com or visit us on Facebook, Instagram, Twitter and LinkedIn @simcomplete.
About the position
The position of Crew follows specific processes as defined in the Procedures Handbook. They will ensure lighting, grip and cable equipment is appropriately and accurately pulled, shipped, received, tested and checked for damage in a safe, timely and efficient manner. They will advise the Department Head or 2nd Department Head when inventory supply is low. They will maintain the warehouse in an orderly, neat fashion and assist in any other area of Sim Lighting + Grip as required.
What you’ll do
Pull and ship orders following Lighting, Grip, Cable and Swing shipping processes as required
Visually check equipment to ensure there is no visible damage, all pieces accounted for and in good working condition
Assemble as necessary and test equipment prior to shipment
Flag and refer defective equipment to the appropriate party, following department protocols
Receive rental orders and purchases following Lighting, Grip, Cable and Swing receiving processes as required
Maintain positive and courteous customer relationships
Conduct all duties expeditiously in a safe and careful manner to minimize damage
Process work assignments as designated by Department Head, 2nd Department Head and / or Floor Manager
Ensure iCodes, serial numbers, barcodes and engraving on equipment are reflecting Sim standard, referring issues to the appropriate party, following department protocols
Perform RentalWorks functions as directed by Department Head, could include staging/scanning/printing barcodes, status inquiries, and quality control activities
Refer RentalWorks data entry errors or COD orders to the Rental Coordinator (RC)
Direct customer enquiries/complaints to the RC, Customer Service Representative or Inside Sales Representative as appropriate
Maintain all work areas in a clean and safe state
Preform testing and maintenance on equipment as assigned
Identify issues and make recommendations (includes damaged equipment on shelf, defective bar codes, internal communication issues, paperwork, customer relations, etc.)
Build team relationships with co-workers
Continuous knowledge building of equipment (new and historic) including their uses and locations
Provide assistance in other departments as required
Perform all other reasonable duties assigned by the company
Primary frequent internal contact within the department and with the Technical Support, Generators and Transportation Departments;
Primary frequent external contact with customers and drivers.Crew I Working Conditions and Physical Effort
On feet for extended periods of time
Frequent heavy lifting
Warehouse conditions; exposure to climatic changes
May be required to work outside for extended periods
Repetitive movement with hands while using equipment
Some exposure to hazardous materials
* Frequent bending, crouching and kneeling
What you’ll need
Successful completion of secondary school preferred
Post-secondary diploma/degree in film and/or television production related field an asset
Experience in a warehouse environment is an asset
Film production experience is an asset
Good oral and written communication skills
Basic computer skills
Excellent attention to detail
Order picker and forklift certified preferred
Attention to detail, accuracy and timeliness of all processes
Cope with high work volumes
Know when to escalate matters for higher level approval
Maintain effective communication during times of high work volume
Maintain temperament during times of high stress and customer complaints
Must be capable of operating a forklift and order picker
Availability to do overtime including weekendsSo Why Choose Sim?
We can offer you:
Competitive wages in line with market standards;
Retirement savings program with company matching;
Comprehensive company-sponsored health benefits;
Perks including discounted health and wellness programs;
Exposure to best-in-class motion picture technologies;
Free parking (at many locations);
Company events including, food truck lunches, summer BBQ’s, technology workshops, and industry events;
The opportunity to mentor new hires and interns;
A work environment where you can really make an impact!
Equal Opportunity & Accommodation
Sim is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other basis protected by law.
Sim is committed to providing accessible employment practices that are compliant with local legislation. Applicants requiring accommodation for disability during any stage of the recruitment process are encouraged to advise accordingly.
Privacy & Cookies Policy
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.