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Sunday, April 21st, 2019


Netflix Tech Ops Specialist, Animation, Studio Technology (NY)

Netflix in New York

  • Full Time


As a Tech Ops Specialist for Animation at Netflix, you will be responsible for providing exceptional support to our animated productions in our NY studios. We want to empower the production landscape, utilizing never-before-seen streamlined, efficiencies individually and as a whole to facilitate the creation of the world’s best streaming content.
We’re looking for TECH OPS SPECIALISTS willing to pioneer the advancement of technology into Netflix productions. This requires extreme flexibility, unending creativity and a proactive approach to transforming the production culture.  You will serve as a liaison between Netflix technical teams and the animated productions to assist in infusing technology and gaining proper adoption of our in-house technology solutions.  This role operates within the system deployment side of Studio Technology, part of the Netflix Production team. Tech Ops Specialists will report to the NY Manager of Studio Technology.
The Tech Ops Specialist will be an ambassador of Netflix production technology. They will embody the passion for transformation and workflow advancements utilizing brand new creative technologies. This role will be the main point of contact for technology support for our animated productions with expertise in how they utilize software now and in the future. The Tech Ops Specialist is one part production, one part cloud-based software, and one part hardware infrastructure. They must have a working knowledge of current web-based software trends, both within entertainment and outside of entertainment. They will assess technical infrastructure needs for animated production build-outs (stages, edit bays, screening rooms and offices), partnering closely with internal technical teams (Creative Technology, Studio Network Engineering, A/V) and provide hardware via internal resources. Passion for change and creative thinking is a must.


      • Production Technology POC for Animation Studio:
-Act as the primary technical point of contact and develop personal relationships related to the advancement of technology with our animated productions
-Work within production security guidelines to encourage safe collaboration of Netflix production data
      • Product:
-Create a feedback loop for production tools in order to develop a mastery of production software and workflows
-Partner with content engineering on custom built animation solutions
      • Training:
-Production specific G-Suite training
-Build training material: devise creative, unique, and scalable training solutions and support techniques for our production personnel.
      • Support:
-Represent and support all of IT tech for animation production users provided by partnering teams
-Single POC for production technology needs: support requests will come in via walk ups, tickets, emails, phone calls and automated alerts
-As technology develops, operationalize support models and generate run-book plans for remote support
-Work hand-in-hand with NERDS (corporate IT) remote support, Creative Technology, Studio Network Engineering, A/V and DevOps engineering support via support escalation models
      • IT:
-Own the automation of the on-premise hardware requests (i.e. animation workstations, qc monitors, wacom cintiqs)
-Build out IT technology needs for new stages
-Administration for G-Suite and internal technology solutions on top of the Google platform.
-IT equipment procurement (through internal teams) and delivery: Maintaining stock, configuring animation specific hardware, troubleshooting printers and scanners and equipment deliveries.
-Refine all methods of hardware selection and inventory management by partnering with Production Technology, A/V and Purchasing
      • Production Office Build-Outs:
-Partner with productions, Studio Network Engineering, and A/V on assessing and delivering on technical infrastructure needs
-Deploy production office technology (computers, printers, AV, applications, wireless) to our animated productions
-Partner with third party sources and vendors when applicable

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Netflix Tech Ops Specialist, Animation, Studio Technology (NY)

Netflix job in New York

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