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Global Client Operations Coordinator – NBCUniversal – Englewood Cliffs, NJ

Company: NBCUniversal

Address: Englewood Cliffs, NJ

  • Full Time


As part of the GMO team, the Global Client Operations Coordinator works closely with their Program Operations counterparts and serves as a liaison to various departments in order to fulfill content to all distribution outlets, focusing on both broadcast and secondary distribution. The Coordinator will work with all internal teams, from Engineering to Post Production, to ensure accurate and reliable completion and distribution of content.

Job Duties:

  • Key functions for broadcast include: updating missing list, reviewing schedule changes, onboarding production companies, assign screening & edit, backfill support and running brand calls when POM is out of the office
  • Work closely with Program Operations counterparts to stay up to date on all content deliveries, upcoming events, schedule changes and show/season launches
  • Assign work assignments in a workflow tool for edit sessions and quality control screening. Coordinator will help to troubleshoot any issues that may arise in either the session or when completing the content for on-air playout.
  • Assist in material management of original, acquired programs and movies, which includes coordination of program delivery, by file delivery or baseband feed
  • Assist in the coordination of program format adjustments with the Traffic, On-Air Scheduling and the Network Programming Groups. Utilize our on-air scheduling system to verify that shows are scheduled correctly, which includes correct graphics and segmentation information.
  • Communicate with various internal departments within the Network Operations Center (NOC) to facilitate completion for air, including the Media Operations Center, NOC, and Post Production
  • Be responsible for VOD workflows (C3, for assigned networks, which requires management in a traffic doc and ensuring orders are correct in our delivery system)
  • Multi-task and pivot across projects or networks if priorities change and provide back up support for the team in other areas as needed
  • Follow SOPs as designed by the department. Coordinator may be asked to assist in SOP creation, as well.
  • Communicate efficiently to all partners and maintain professionalism at all times
  • Create CSVs for ingest into Mediator
  • Will have the opportunity to work on assignments and projects that come up across the team, pending bandwidth, which may be outside of regular day to day assignments – while assigned to a specific brand(s), the coordinator could be moved to another brand at any time, pending business needs


Basic Qualifications
Minimum 1 year of experience in a role exhibiting excellent written and oral communications and effective interpersonal skills
Minimum of 1 year in a role requiring effective communication with diverse audiences, ranging from non-technical senior leadership executives to technical professionals and operations staff
Minimum 1 year experience showing excellent application skill with On-Air Systems, Microsoft Outlook, Word and Excel

Additional Job Requirements

Interested candidate must submit a resume/CV through to be considered
Must be willing to work in Englewood Cliffs, NJ once returned to office
Must be willing and able to work flexible hours as needed, including nights, holidays (with notice) and weekends to meet the 24/7 operational needs (example Tues-Saturday, 6am-4pm, 3p-11p, etc). Schedule can change based on brand needs.

Desired Characteristics

Bachelor’s degree in Broadcast Technologies, Mass Communications or equivalent experience
2 years+ experience in a role demonstrating strong technical, quantitative, or analytical skills
1 year+ experience working with video distribution in a TV Broadcast environment
Detail-oriented, clear thinking and adept at multi-tasking
Passion for broadcast and new media distribution- should enjoy keeping up to date with emerging platforms and the latest technology trends


Global Media Operations

Career Level



Englewood Cliffs


New Jersey


United States

About Us

At NBCUniversal, we believe in the talent of our people. It’s our passion and commitment to excellence that drives NBCU’s vast portfolio of brands to succeed. From broadcast and cable networks, news and sports platforms, to film, world-renowned theme parks and a diverse suite of digital properties, we take pride in all that we do and all that we represent. It’s what makes us uniquely NBCU. Here you can create the extraordinary. Join us.


NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

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