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The Global Head Ad Operations will manage a growing team to support BBC Global News’ next phase of development. The ideal candidate has operated in complex Ad Operations businesses, is focused on sales enablement, has managed highly technically skilled teams and has delivered successful results in a solutions-first environment. This is a key operational appointment reporting into the SVP Commercial Operations based in London, and has a global remit.
Responsible for the delivery of all digital advertising operations campaigns, including but not limited to quality control, trafficking, troubleshooting, reporting, optimization, capacity planning and management and accurate billing.
Management of global Ad Operations team with hub offices in London, New York and Singapore.
Ensuring good relationships with internal global sales, compliance, editorial, technology and product departments including development of ad operations SLA and issue resolution and escalation processes.
Departmental planning and budgeting including headcount, supporting technologies, T&E and training requirements.
Act as departmental point of escalation for troubleshooting campaigns, and provide technical support to external and internal clients to resolve any issues and develop a plan for the prevention of the same issues.
Ensure the Ad Ops team maintains strong capacity planning capabilities and provides the Leadership Team with up-to-date regular capacity analysis and forecasting.
Are you the right candidate?
Strong experience building and managing an Ad Operations team in a digital environment.
A proven and respected industry Ad Operations lead with a strong digital pedigree.
Deep understanding of the digital advertising eco-system, including deep knowledge of video and programmatic landscapes.
Excellent industry contact list.
Significant experience of web development roll-out procedures and project management concepts.
Knowledge of, and willing to give opinion on convergence of advertising market – Linear TV, Digital TV, Radio, Online, emerging technologies such as voice and VR.
Ability to clearly communicate complex and technical issues to variety of internal and external stakeholders.
Expert with leading ad servers including DFP and strong industry knowledge of Ad Operations environment.
Experience with order management tools like Salesforce and analytical tools.
Experience managing global staff, as well as leveraging outsourced Ad Ops resources.
Proven ability to grow teams, manage capacity planning.
Experience of overseeing traffickers and managing technically-led Ad Operations team in order to maximise efficiencies and reduce response times.
Knowledge of programmatic and commercial SSPs as well as DMP platforms.
Knowledge of audience and data based sales.
Excellent interpersonal and organizational skills and a motivator.
About the BBC
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Diversity matters at the BBC. We have a working environment where we value and respect every individual’s unique contribution, enabling all of our employees to thrive and achieve their full potential.
We want to attract the broadest range of talented people to be part of the BBC – whether that’s to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity.
We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.
To find out more about Diversity and Inclusion at the BBC, please click here
Contract type: Permanent
We’re happy to discuss flexible working. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage.
Excellent career progression – the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation.
Unrivalled training and development opportunities – our in-house Academy hosts a wide range of internal and external courses and certification.
Benefits- We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (1 of which is a corporation day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more.
The situation regarding the coronavirus outbreak is developing quickly and the BBC is keen to continue to ensure the safety and wellbeing of people across the BBC, while continuing to protect our services. To reduce the risk access to BBC buildings is limited to those essential to our broadcast output. From Wednesday 18th March until further notice all assessments and interviews will be conducted remotely. For more information go to https://www.bbc.co.uk/careers/
Mae’r sefyllfa gyda’r coronafeirws yn datblygu’n gyflym, ac mae’r BBC yn awyddus i barhau i sicrhau diogelwch a lles pobl ar draws y BBC, gan barhau i warchod ein gwasanaethau hefyd. I leihau’r risg, dim ond y bobl sy’n hanfodol i’n hallbwn darlledu fydd yn cael mynediad i adeiladau’r BBC. O ddydd Mercher 18fed Mawrth ymlaen, bydd pob asesiad a chyfweliad yn cael ei gynnal o bell, nes rhoddir gwybod yn wahanol. I gael mwy o wybodaeth, ewch i https://www.bbc.co.uk/careers/