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Tuesday, July 16th, 2019

July 8, 2019 2019-08-07
FutureLearn Ltd job in
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Digital Content Producer – FutureLearn Ltd – London

Company: FutureLearn Ltd

Location: London

  • Full Time

FutureLearn Ltd


£45,000 – £50,000 a year

Digital Content Producer

Job Title: Digital Content Producer

Department: Client Services and Studio

Reporting to: Head of Client Services and Studio

Type of Contract: Fixed term until March 2020

Working Pattern: Full time

Location: London, Camden: This is not a remote working position, and you must have the right to work in the UK.


FutureLearn is transforming access to education and is one of the world’s largest social learning platforms.

Based in London’s Camden Town, we offer online courses, programs and degrees run by over 100 leading universities from around the world including UCL, University of California Berkeley, University of Edinburgh, University of Melbourne, King’s College London, Purdue University and the University of Groningen. We also work offer online courses from specialist education providers including CIPD, UNESCO and the Raspberry PI foundation.

Since our launch in September 2013, we’ve run thousands of online courses that have attracted 9 million learners from all over the world and we have seen over 22 million enrolments. Our vision is a global community, where everyone learns together and enjoys access to the education they need to transform their lives. Our award-winning platform helps by provoking conversation around the course material so that learners and educators learn as much from each other as from the material itself.

We are continuing our expansion as we make this journey from offering short online courses, through micro credentials to full online degrees and working with employers and governments to reduce skills gaps. The pace of this change is reflected in the extremely rapid growth of our revenues.


We’re looking for an experienced multimedia Content Producer to join FutureLearn’s in-house Studio team. The FutureLearn Studio team provides creative services to FutureLearn partners and clients. This ranges from consultancy and individual elements of short courses, to end-to-end course/program design and production.

As a Digital Content Producer in the team, you’ll be responsible for driving the development of innovative and inspiring online courses. You’ll work with subject matter experts to obtain raw material and collaborate with our Learning Designers to create engaging student-centred social learning experiences. You’ll help devise production processes and workflows that allow the team to produce multiple courses in parallel. This role may require you to mentor and/or line manage junior team members, and you will need to help oversee the work of any freelancers.

The ideal candidate will have extensive hands-on production experience, strong digital storytelling acumen and the ability to craft a compelling narrative through text, graphics, audio or video. You’ll have an intrinsic understanding of content management systems (CMS) and a basic grounding in HTML and/or Markdown (though you’re unlikely to do any actual coding). If you also have technical skills in graphic design and/or video production and editing, that would be a big bonus.

You might currently be employed as a Content Producer, Learning Technologist or Educational Developer or but your title is less important to us than your mentality. We’re looking for someone who is passionate and knowledgeable about online learning, web design, user experience and accessibility principles. Ideally, you will have some knowledge of current pedagogical practices and debates about social learning and will be eager to apply these in the hands-on development of online distance learning qualifications.

We’re looking for a driven individual – someone who loves breaking down complex problems and who is committed to meeting project deadlines and establishing efficient ways of working.


  • Responsible for the production of content for online courses – from short Massive Open Online Courses (MOOCs) to credit-bearing degree qualifications comprising multiple short courses.
  • Carries out scoping to define the deliverables for each course component, working in partnership with a Learning Designer and Project Manager.
  • Collaborates directly with the client’s academic or subject matter expert to define and deliver on the editorial vision for each course, from pre-production through to quality assurance.
  • Oversees the writing, editing and uploading of content required for courses – including text, images, audio, video and other interactive content.
  • Liaises closely with the Project Manager to ensure the development of content is completed on schedule and to the agreed scope, budget and quality criteria.
  • Demonstrates leadership and collaborative spirit to develop the knowledge and skills of peers and junior team members.
  • Works with the Head of Studio and Production Manager to discuss resourcing and manage third party suppliers (e.g. video production companies or freelancers).
  • Delegates to and supervises the work of other producers in the Studio team to ensure all content is uploaded to FutureLearn’s Content Management System in the correct format and specification, archived and logged appropriately, rights cleared for use on FutureLearn, accessible to all users (including overseeing the process of transcription and subtitling for any audio/video content)


  • Extensive professional experience in digital media production.
  • Hands-on personal experience of crafting public-facing content for the web.
  • Ability to envisage how content should be most effectively presented and sequenced for the optimal user experience.
  • Exceptional written communication skills, with experience of writing and editing articles and video scripts.
  • Experience of devising and facilitating creative workshops that generate ideas and inspire others.
  • Proven influencing skills and the ability to form productive working relationships with stakeholders at all levels.
  • Understanding of digital audio/video production workflows and first-hand experience of working with production teams to storyboard, script, film and edit educational videos.
  • Good organisational skills and demonstrable experience of delivering multiple projects in parallel.
  • Ability to analyse complex problems, come up with creative solutions and make prioritisation decisions.
  • Familiarity with agile and linear project management methodologies.
  • Infallible critical eye for detail.
  • Proficiency with a wide array of software and cloud-based applications, ideally to include Adobe Photoshop, After Effects, Premiere Pro and Audition, Google Drive, Microsoft Office suite, Apple Keynote and/or Powerpoint.


  • Familiarity with theories of instructional design and social learning.
  • Some experience of line management.
  • Experience of working in higher education and/or educational technology.
  • Experience of developing courses for FutureLearn or other prominent MOOC platforms.
  • Experience of using a Learning Management System (LMS).
  • Familiarity with e-learning authoring tools such as Camtasia, Adobe Captivate and/or Articulate Storyline, and an understanding of SCORM standards.
  • Familiarity with project management and time tracking tools such as Trello, Harvest and Smartsheet.
  • Some hands-on experience of digital video production for the web, either as a camera operator and/or editor.


  • £45,000 – £50,000 dependent on experience
  • 28 days holiday (plus 8 days public holiday)
  • Buy & sell up to 5 days holiday
  • Charity day (volunteer for a charity of your choice)
  • Cycle to work scheme
  • Season Ticket loan
  • Flexible working environment/hours
  • Pension (4% employer / employee contribution)
  • OU Staff Fee Course Waiver Programme
  • Great coffee, teas, fruit and daily breakfast
  • Perkbox


Please apply with your CV and cover letter by midnight 16th July.


Please contact [email protected] if you require any reasonable adjustments or alterations to be made, to support you through the recruitment process.

FutureLearn is an equal opportunities organisation who value diversity, promote equality and challenge discrimination. We are especially keen to encourage applications from people currently under-represented, including those from the LGBT+ community, neurodiverse people, people with disabilities, and those from a Black, Asian or Minority Ethnic background.


We value diversity at FutureLearn, and we do not discriminate on the basis of race, religion or belief, gender, sexual orientation, gender assignment, age, pregnancy, maternity and paternity status, or disability status, marital and civil partnership status.

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