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Bluewater Media job in
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Media Operations Specialist – Bluewater Media – Clearwater, FL


Company: Bluewater Media

Location: Clearwater, FL

  • Full Time

Bluewater Media

Media Operations Specialist

Bluewater is looking to expand and add a Media Operations Specialist role. The best candidate will have between 1 to 3 year of proven experience in customer service, support, strong attention to detail, outstanding organizational skills, and value the trust involved with being part of a flexible and dynamic, fast-growing team. Prior agency experience preferred, especially in dubs and traffic. Experience in data entry or reporting would be ideal. Knowledge of Excel.

Tape/Traffic

· Manage the setup of tape

Data

· Help with daily data imports for various feeds (call center, web, 3rd party monitor, etc). into Core for various programs.

· Daily response reconciliation for daily data feeds by program in a timely fashion.

o Identify any missing files.

o Each program will have different fields that need to be verified

· Identify and communicate any potential file issues or files that don’t reconcile properly to supervisor and the US team before 8AM EST.

· All data files and count reconciliation needs to be completed before 8AM EST.

Data Setup/Management

· Manage the setup and implementation of data feeds from various vendors (call center, web, 3rd party monitor, etc). into Core for all programs.

· Implement data setup in media management software

· Verify the accuracy of all data flows at the start of all news client programs

· Identify and communicate any potential issues to supervisor.

Systems Management (CORE)

· Develop a mastery of CORE Media System in order to manage and maintain all aspects of the system and become and in-house expert of functionality

· Evaluate, recommend implement new features/functionality as it is released

· Work with CORE representatives to troubleshoot functionality/setup issues

· Assist in new client/program setup and implementation

· Assist in training new features and developing best practices/processes

Reporting/Analytics

· Build reports in media software to client or internal specifications for management of media programs to specific business goals

· Design and implement custom reporting to client specifications using tools like Excel, PowerBI, etc.

· Review all reporting setups to verify accuracy of both raw and calculated data components

· Identify and recommend improvements to reporting systems and best practices for timely delivery of relevant data to clients

· Assist in the analysis of media results through the development of relevant reporting.

Telemarketing/Web

· Become in house expert in the setup and implementation of telemarketing and web sites for DRTV and hybrid campaigns.

· Regularly review sales and conversion performance for client campaigns against historical data and industry standards

o Provide analysis on findings

o Identify issues/trends and recommend changes to improve performance.

· Maintain relationships with 3rd party data providers to recommend the best solutions providers to achieve client goals.

Media Support:

· Oversee and maintain that best practices are followed for delivery of tapes/traffic/confirmations for successful and timely campaign launches. Assist in setup and delivery of this data when needed.

· Provide management and leadership to assigned members of the operation team

· Manage the successful execution of test calls/web/orders for all campaigns.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) Matching
  • Dental Insurance
  • Employee Assistance Program
  • Employee Discount
  • Flexible Spending Account
  • Health Insurance
  • Life Insurance
  • Paid Time Off
  • Referral Program

Schedule:

  • Monday to Friday

Education:

  • Bachelor’s (Preferred)

Work Location:

  • One location

Typical start time:

  • 8AM

Typical end time:

  • 5PM

This Job Is Ideal for Someone Who Is:

  • Dependable — more reliable than spontaneous
  • People-oriented — enjoys interacting with people and working on group projects
  • Detail-oriented — would rather focus on the details of work than the bigger picture
  • Achievement-oriented — enjoys taking on challenges, even if they might fail
  • Innovative — prefers working in unconventional ways or on tasks that require creativity

This Company Describes Its Culture as:

  • Detail-oriented — quality and precision-focused
  • Innovative — innovative and risk-taking
  • Aggressive — competitive and growth-oriented
  • Team-oriented — cooperative and collaborative

Company’s website:

  • bluewater.tv

Benefit Conditions:

  • Waiting period may apply
  • Only full-time employees eligible

Work Remotely:

  • Temporarily due to COVID-19

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