Avid delivers the industry’s most open, innovative and comprehensive media platform connecting content creation with collaboration, asset protection, distribution and consumption for the most listened to, most watched and most loved media in the world—from the most prestigious and award-winning feature films, music recordings, and television shows, to live concerts and news broadcasts. Industry leading solutions include Pro Tools®, Media Composer®, Sibelius®, Avid NEXIS®, and MediaCentral®. Our digital audio and video solutions continue to revolutionize the art of creative storytelling, and have earned us hundreds of awards, including two Oscar® statuettes, a Grammy®, and 15 Emmys®.
The Senior Manager, Web Production & Operations reports to the Senior Director of Web & E-Commerce, overseeing the Web Production department at both a strategic and operational level. This role will lead the planning and execution of online initiatives on Avid.com from conception through final delivery. This is a high-visibility Senior role at Avid and requires superior organization, team management, budgeting and professional communication skills. This position is based in Avid’s corporate headquarters in Burlington, MA.
Responsibilities & Duties:
Partner with key Avid department leaders globally and locally to create best-in-class online presentation
Work with external parties & technologies to manage, implement and drive global website initiatives and digital marketing programs
Accountable for quality assurance of Avid.com global domains and, managing the web experience across multiple countries and languages, including oversight of language translations.
Conceive and manage website deliverables related to product launches, webinars, promotions, events, press releases, demand generation content and general ongoing content updates.
Communicates and educates about online capabilities (technical and front-end) within Avid.com via detailed requirements documents, use cases, and other web development materials.
Works with internal and external creative designers on mock-ups as needed
Posts, tests and deploys customer-facing content experiences, ensuring quality and bug-free execution.
Updates content created by dedicated developers where needed
Tackles complex and often technical problems with a strategic mindset and creates thoughtful recommendations and action plans for solving those problems.
Performs UAT exercises and identifies, reproduces, troubleshoots and prioritizes bugs
Work with direct report to manage technology, headcount and budget for Avid.com
Manages, inspires and leads a team of three Web Producers and one Web Marketing Project Manager
Attends daily standup meetings with IT team, prioritizing open tickets and performing grooming on a regular basis
Qualifications & Skills:
Knowledge and experience with Sitecore CMS platform and how to best utilize its features and functionality
Driven by data, with a broad understanding of digital marketing strategies and tactics as well as demand generation campaigns and the ability to work within cross-functional teams
Knowledge of workplace productivity platforms (Workfront a plus)
Experience and knowledge managing backlogs, setting up Epics, Stories, Spikes and other elements of JIRA
Demonstrated budgeting experience and practical management of budget on an ongoing basis
Ability to actively manage and prioritize multiple web-based projects, work under tight deadlines while consistently delivering quality results.
Passion and knowledge focused on UX and UI best practices are a major, major plus (certificates and courses even better)
Proven experience leading and motivating teams
Stays in touch with online trends and emerging technologies
At least a Bachelors degree in Marketing, Programming, Business Administration or relevant field
Minimum of 5-7 years leading a web production team for a global corporation
Ability to work occasional night or weekend hours during major events or product reveals to coordinate timing of press releases online, launch product, live streams, etc
Experience with team-based productivity platforms (Microsoft Teams)
Basic knowledge of HTML/CSS is a plus
A never-ending desire to learn what makes people tick online
Passionate about movies, TV, music and entertainment