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Manager of Online Course Videography – Harvard University – Cambridge, MA


Company: Harvard University

Location: Cambridge, MA

  • Full Time

Harvard University

Job Code

398057 Technical Manager

Job Summary

The Manager of Online Course Videography will oversee managerial duties for a team of part-time videographers. In addition to managing the day-to-day duties of a large, rotating videography staff, The Manager of Online Course Videography must also lead the research, development, testing, and management of field equipment, as well as planning for the implementation of technology and work processes.

Job-Specific Responsibilities

Manages a team of part-time Videographers, in addition to LHTs. Specifically, leads trainings of both full-time production staff on existing processes (i.e. training new producers on support duties), and supervises the production team on special video production projects, assigning work and overseeing performance.

Duties and responsibilities include:

  • Designs and coordinates training, scheduling, time reporting for videographers and control room operators.
  • Oversees daily work of and acts as primary point of contact for videography staff.
  • Provides both general and time-sensitive feedback from the production team to videographers to improve quality of content and raises issues with Production Management as needed.
  • Leads in resolving and troubleshooting issues.
  • Field equipment management, research and development of media processes. Includes research of A/V technologies, identifying and acquiring the appropriate recording equipment including cameras, audio hardware, backup recording devices, and recording media, defining and implementing policies and workflows for checking out and returning of equipment and the recorded media, managing all maintenance and repair of all field equipment including working with vendors, overseeing the use and return of equipment.
  • Plans for implementing new technologies related to recording online option courses.
  • Produces student-facing lecture videos with the OpenCast production system. Includes trimming video, incorporating screen recordings, fixing audio and video errors, merging course content with video, adding captions, and performing other video editing as necessary. Rotating duties related to production of course materials for online education.
  • Video and audio recording of lectures and other events.
  • Provides media production expertise, shoot direction, and video editing for fully online courses.
  • Provides technical and pedagogical support to instructors and teaching assistants in their preparation and execution of teaching online. Includes meeting with faculty in advance of the semester and acting as the main point of contact for distance faculty to consult and aid in their teaching of courses to online students.

Basic Qualifications

  • Bachelor’s degree required
  • Minimum of 5 years’ relevant experience working with videography gear
  • Experience working directly with AV vendors
  • Experience managing a videography staff

Additional Qualifications

  • Experience with video cameras, microphones and related field recording gear.
  • Must be very detail-oriented and have excellent written and oral communication skills.
  • Ability to meet and plan deadline-driven work timelines.
  • Good analytical, interpersonal and organizational skills.
  • Self-directed, possess a high degree of judgment and work independently with minimum supervision.
  • Desire and willingness to assume increasing and changing responsibilities.
  • Knowledge and use of ticketing systems (i.e. JIRA)
  • Knowledge and use of video delivery platforms (i.e. Panopto / OpenCast)
  • Experience supporting instructors and users in an academic environment
  • Must be able to work under pressure
  • Ability to learn and document new technologies and production systems
  • Experience with video editing software such as Adobe Creative Cloud (or comparable software) is preferred
  • Advanced experience and expertise with both Mac and PC-based systems and office software is preferred

Working Conditions

Work is primarily performed in an office setting

Additional Information

The Division of Continuing Education (DCE) comprises several entities serving about 30,000 students annually. The Harvard Extension School, the Harvard Summer School, the Harvard Professional Development Programs and the Harvard Institute for Learning in Retirement allow Harvard to serve the learning needs of students across their life. For more than a century, Harvard Extension School has made Harvard faculty and teaching accessible to a diverse community of local, national, and international students. Harvard Extension School enrolls approximately 16,000 students per year in approximately 46 graduate and undergraduate liberal arts and professional fields. More than 1,500 open enrollment courses are offered year-round with over 600 available online are offered at affordable prices to our communities across the world. Harvard Summer School offers approximately 450 courses on the Harvard Campus to 10,000 secondary school, college and adult learners and more than 30 international study abroad programs for up to 600 students each summer. The Division also includes the Harvard Institute for Learning in Retirement with approximately 550 active members and Harvard Professional Development Programs offering 80 short noncredit courses to almost 4,000 learners annually.

All formal offers will be made by FAS Human Resources.

Primarily M-F, 9-5, though must be able to work a rotating schedule as determined by the needs of the department, including early morning and late evening shifts.

Harvard offers an outstanding benefits package including:

  • Time Off: 3 – 4 weeks paid vacation, paid holiday break, 12 paid sick days, 11.5 paid holidays, and 3 paid personal days per year.
  • Medical/Dental/Vision: We offer a variety of excellent medical plans, dental & vision plans, all coverage begins as of your start date.
  • Retirement: University-funded retirement plan with full vesting after 3 years of service.
  • Tuition Assistance Program: Competitive tuition assistance program, $40 per class at the Harvard Extension School and discounted options through participating Harvard grad schools.
  • Transportation: Harvard offers a 50% discounted MBTA pass as well as additional options to assist employees in their daily commute.
  • Wellness options: Harvard offers programs and classes at little or no cost, including stress management, massages, nutrition, meditation and complimentary health services.
  • Harvard access to athletic facilities, libraries, campus events and many discounts throughout metro Boston.

Job Function

Technical

Sub-Unit

Location

USA – MA – Cambridge

Department

Division of Continuing Education

Time Status

Full-time

Union

00 – Non Union, Exempt or Temporary

Salary Grade

057

Pre-Employment Screening

Criminal, Education, Identity

Schedule

Primarily M-F, 9-5, though must be able to work a rotating schedule as determined by the needs of the department, including early morning and late evening shifts.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

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